Case Management (FamilyWorks)

FamilyWorks is a voluntary comprehensive case management program serving CHA’s entire population of public housing and 10/1/99 relocatee residents using temporary Housing Choice Vouchers.  Outcomes are measured according to distinct goals and focus on:

  • Employment preparation and retention
  • Education and job training
  • Youth opportunities
  • Permanent housing
  • Lease compliance
  • Clinical services
  • Senior support


Current FamilyWorks providers are:

  • Centers for New Horizons
  • Employment and Employer Services
  • Heartland Human Care Services
  • Metropolitan Family Services
  • Uhlich Children’s Advantage Network (UCAN)


Other CHA case management providers that use a model similar to FamilyWorks at mixed-income developments are:

  • Holsten Human Capital Development
  • Near West Side Community Development Corporation


To find your case management provider, click here to download a map and contact information. Providers are assigned by zip code unless otherwise marked. For more information about FamilyWorks or for help locating your case management provider, please call the FamilyWorks hotline at 312.935.2625 or