Job Opportunity

Director of Administration - Asset Management

Position Number:   EDRAD-AMD550
Salary:  $85,778

DESCRIPTION

This position is responsible for the oversight and management of the Asset Management Division’s Administration group, which facilitates key Asset Management internal support activities, and ensures compliance with the rules and requirements that govern those activities.

SUMMARY OF RESPONSIBILITIES

Wait List Management & Leasing

Manage Occupancy Department staff and oversee a broad range of activities related to wait list management and leasing activities, including but not limited to:

• Develop, implement, and administer policies and procedures related to wait list management and leasing, in accordance with HUD regulations and any relevant legal court orders.
• Review leasing activity reports on a regular basis to ensure the CHA is on track to meet its leasing goals; provide direction to internal and PM staff on actions to be followed in order to meet leasing goals.
• Review and make revisions to existing policies or processes when necessary in order to meet leasing goals and/or achieve efficiencies in Admissions & Occupancy activities.
• Oversee the management, in practice and within the CHA’s system of record, of one General Family Wait List, Community Area Wait Lists, Senior Site-Based Wait List, and any other site-based wait lists resulting from court orders or CHA-initiated.
• Oversee the maintenance of applicant data in the CHA’s system of record, Yardi, including but not limited to, enforcing controls to ensure proper application entry, application updates, purging, proper wait list ranking.

• Implement and enforce controls to ensure outreach and leasing to applicants is conducted in accordance with CHA policies, procedures, court orders, and regulations; ensure activities are documented as required and are audit-proof; work with internal and PM staff to address any issues of non-compliance.
• Spearhead efforts to identify and make any necessary enhancements/upgrades to the system of record to ensure the integrity of data, increase staff efficiency, and/or enhance the client experience
• Oversee and direct the overall provision of a wide range of services to CHA clients such as marketing, application intake, application updates, application statuses, and any other requests received via Client Service Center, phone, and mail; make recommendation for modernizing the client service experience and increasing staff efficiency in providing customer service (i.e. through the use of technology).
• Oversee screening activities for residents returning to new or rehabbed public housing as part of the Plan for Transformation, or other residents undergoing a change in unit or family composition; ensure large-volume screenings are conducted expeditiously, in that results are determined in accordance to CHA policy; oversee process of disseminating to appropriate staff any information on new arrests on CHA properties.
• Ensure staff receives periodic training on various activities conducted by the Occupancy Department to ensure adherence to CHA requirements.
• Manage special projects related to the Occupancy Department.

Asset Management Financial Activities

Manage Asset Management Financial staff and oversee a broad range of financial activities related to the department and the CHA residential properties, including but not limited to: 

• Oversee the development and management of the departmental budgets for the Asset Management Division.
• Ensure PMs adhere to the requirements of budgeting process for CHA properties.
• Oversee the timely payment of PM management fee and property subsidies.
• Monitor the various aspects of the CHA property budgets on a monthly basis (i.e. budget vs. actual, net cash positions, tenant accounts receivables); such budgets include but not limited to, operation budgets, capital budgets, and contingency funds.
• Work with internal and PM staff to address any budget issues throughout the year.

• Ensure PMs adhere to the CHA’s policies, procedures, and contractual requirements, and related deadlines for processes including but not limited to, Budget Spending, Procurement, Payments, Accruals, Budget Revisions, and Unbudgeted Requests; work with internal and PM staff to address issues of non-compliance; implement remedies/sanctions for recurring incidents of non-compliance.
• Spearhead efforts to identify and make any necessary enhancements/upgrades needed to the system of record related to recording financial activities.
• Manage special projects related to the Asset Management’s and PMs’ financial activities.

REQUIREMENTS

This position requires a Bachelor’s degree in business administrations, public administrations, or a related field, and at least three (3) years in public sector administration experience, with at least two years of supervisory or project management experience. The incumbent must possess strong leadership skills, policy experience and/or demonstrate ability to provide strategic direction, ability to balance the need to meet the details of the requirements while fulfilling the broader organizational vision and goals; must be detail-oriented and able to manage multiple projects; must be customer service driven and strong interpersonal skills.

Apply Now!