- About CHA
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- Section 3 Application
Job Opportunity
Business Analyst
Grade: 66Position Number: BSAN-FIN840
Salary: Commensurate with experience
The Business Analyst is a liaison between business users and ITS application team. This position is responsible for the following: (1) identifying business or customer requirements and information technology alternatives; and (2) translating requirements into information technology project specifications. The Business Analyst is also responsible for creating and executing test cases, and documenting results in an organized and efficient manner. Responsible for adhering to procedures for updating pass/fail metrics.
It is critical that this individual have strong verbal and written communication skills with the ability to effectively convey information to audiences of varying technical aptitude and organizational levels. This individual must have the ability to lead people, gain consensus and foster teamwork among the various technical and business groups.
SUMMARY OF PRIMARY ACCOUNTABILITIES
Examples of responsibilities of this position may include, but not limited to:
- Elicit requirements using interviews, document analysis, requirements workshops, surveys, business process descriptions, use cases, scenarios, tasks and workflow analysis.
- Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests based on underlying true needs.
- Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver associated artifacts as needed, which include: Functional requirements, Business Requirements Documents, Use Cases, Graphic User Interface designs, Test Cases, and Test Plans.
- Serve as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow.
- Develop requirements specifications according to standard templates.
- Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
- Define test conditions. Develop accurate and complete test plans. Conducts testing according to plan.
- Review Test environments and create Test data necessary for test execution.
- Analyze test results to isolate problems and submit problems to the appropriate ITS personnel.
JOB SPECIFICATIONS
This position requires a Bachelor's degree or 4+ years of recent business analysis and quality assurance experience at a professional level. Strong analytical skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements. Must have excellent verbal and written communication skills and the ability to interact professionally with diverse groups, which often include executives, managers, and subject matter experts. Possesses understanding in the areas of application programming, database and system design. Understands Internet, Intranet, Extranet and client/server architectures. Understands how legacy and web-based systems interface with each other. Understanding of Public Housing and Housing Choice Voucher Program business and processes preferred. Working knowledge of core systems (i.e., Yardi and Lawson) preferred.