Job Opportunity

Senior Regional Housing Manager

This position manages staff responsible for implementation of the Housing Offer Process (HOP) for the Mixed Income Housing Portfolio. Major responsibilities include coordination of staff assignments and maintaining and abiding by the activities required under the Relocation Rights Contract. Additionally the position is responsible for monitoring the delivery of quality services within the Mixed Income Housing Portfolio.  The Senior Regional Housing Manager works under the general supervision of the Director of Housing and Community Outreach

Responsibilities of this position may include, but are not limited to, the following:

1. Manages the development and implementation of project objectives and outcomes.  Manages the day-to-day activities related to tracking, reporting of relocation procedures in compliance with the Relocation Rights Contract, associated consent decrees, and Housing Offer Process (HOP)
2. Manages and coordinates assignments for Housing Specialist staff responsible for facilitating weekly relocation team meetings in the Mixed Income Housing Portfolio. Effectively delegates tasks and motivates staff in the areas of professional development and performance
3. Provides updates and reports to the Director in achieving established leasing targets for the Mixed Income Housing Portfolio
4. Addresses concerns or issues which require immediate clarification and resolution; makes recommendations as needed to the Director
5. Conducts on-site visits to minimize risks such as those associated with meeting leasing timelines, and ensure timely deliverables and obligations are consistently achieved
6. May be responsible for investigating or responding to various communications as they relate to relocation, project initiatives, or resident inquiries related to Housing Offer Process (HOP). For example, the candidate must be able to discuss relocation processes with various internal and external partners
7. Develops accurate and comprehensive reports/summaries as required to document project activities
8. Ensures that all appropriate leasing activity and relocation move-in tracking for residents covered under the Relocation Rights Contract is completed. Ensures all notices such as screening and invitations are implemented and captured in the HOP database correctly and consistently
9. Coordinates with other CHA departments including but not limited to, Property Management, Office of Development Management, Occupancy and Asset Management, for the purpose of achieving efficient unit delivery, leasing and occupancy
10. Monitors relocation procedures to ensure compliance with Relocation Rights Contract, associated consent decrees, Admissions and Continued Occupancy Policy (ACOP), and other CHA approved policies
11. Coordinates, monitors, and participates in all lease-up functions, including but not limited to working group meetings to address project status and ensure that information is shared as  associated benchmarks are met
12. May assist with other Resident Services initiatives or activities as assigned

Job Specifications:

This position requires a Bachelor’s degree in Business Administration or a related discipline and at least four (4) years of public housing leasing experience. Effective interpersonal skills and excellent written and verbal communication skills are required. Must be able to perform multiple, detailed tasks and possess strong computer skills (e.g. Microsoft Word, Excel, PowerPoint). Strong time-management, analytical, and organizational skills are needed. Previous supervisory experience preferred. Familiarity with HUD regulations is helpful. Working knowledge of the following strongly preferred: Relocation Rights Contract (RRC), Resident Management Tracking System (RMTS) and Housing Offer Process (HOP). The incumbent must be willing to be trained in those areas that will promote and strengthen work efficiency. This position requires the selected candidate to multi task.