Reporting HCV Program Violations

CHA is committed to protecting the integrity of the Housing Choice Voucher (HCV) Program and ensuring that only eligible families and Property Owners receive benefits in accordance with HCV Program rules and regulations. If you have reason to believe that any program violations are taking place in connection with CHA’s HCV Program, please call the HCV Program Integrity Hotline at 800-533-0441.

What Constitutes a Program Violation?

A program violation may involve false statements, omissions or actions made with the intent to deceive or mislead, resulting in the misuse of funds or the violation or circumvention of HCV Program rules. A program violation may be committed by a Property Owner/Manager, Applicant, Voucher Holder, Participant, CHA employee or CHA subcontractor who helps administer the HCV Program.

Examples of program violations committed by a Property Owner might include:

  • Offering bribes to CHA or HCV Program employees or CHA subcontractors
  • Accepting Housing Assistance Payments (HAPs) for properties that he or she does not own or represent as the legal agent
  • Accepting HAPs for vacant apartments/homes
  • Requesting rent payments from tenants in excess of the amount stated in the lease
  • Renting to relatives without prior approval from CHA

Examples of program violations committed by an Applicant, Voucher Holder or Participant might include:

  • Not reporting income or total amount of income
  • Subletting the subsidized apartment/home
  • Having unauthorized persons living in the apartment/home
  • Using a voucher from CHA while receiving rental assistance from another agency

How to Report HCV Program Non-Compliance

There are three ways to report suspected violations:

  1. Mail: Chicago Housing Authority
    Attn: HCV Program Compliance
    60 E. Van Buren St., 8th Floor
    Chicago, IL 60605

  2. Phone:     HCV Program Integrity Hotline

  3. Fax: 312-786-3663
    Attn: HCV Program Compliance

You can download the Program Integrity Non-Compliance Form here: Program Integrity Non-Compliance Form.

CHA Investigations and Enforcement

The information you provide to CHA regarding suspected program violations is strictly confidential. Due to federal regulations, CHA cannot comment on actions taken after your allegation is reported. It is not necessary or possible for you to obtain the status of the investigation. However, we assure you that CHA will investigate all allegations to determine whether violations have occurred and, if so, apply the proper penalties.

Penalties for Property Owners/Managers who do not comply with HCV Program rules and regulations include:

  • Termination of HAP Contract
  • Recapture of HAPs
  • Prosecution under federal statutes
  • Debarment from participating in the HCV Program

Penalties for Applicants, Voucher Holders or Participants who do not comply with HCV Program rules and regulations include:

  • Termination from the HCV Program
  • Recapture of housing subsidy payments
  • Criminal prosecution
  • Debarment from participating in the HCV Program

We encourage and appreciate your support in this matter. As taxpayers, we all have a stake in ensuring that federal housing assistance funds are distributed properly.