CHA is committed to addressing the needs of its residents and providing more effective services in order to increase their potential for long-term economic success and a sustained high quality of life.
CHA is committed to providing landlords and property owners the training, expertise and knowledge necessary to ensure all of Chicago’s neighborhoods are safe, decent and sustainable.
CHA is pleased to do business with technically proficient and innovative companies. To ensure the integrity of the procurement process, each contract is analyzed by separate Procurement Teams. These individuals explore and implement best practice standards for procuring goods and services for the agency.
CHA is committed to providing information in an efficient and transparent manner and its Department of Communications & Marketing encourages an open dialogue between the agency, residents, media, community and the general public.
Self-sufficiency programs are designed to help families working toward self-sufficiency.
The Office of the Ombudsman is the liaison for CHA residents living in mixed-income developments.
The Victim Assistance program helps residents who are victims of non-random violent crimes occurring on CHA property or individuals who are impacted by a traumatic event.
Former CHA residents with a Right to Return to CHA can learn more about satisfying that right here.