Office of the Inspector General

REPORT FRAUD

Office of the Inspector General

The Office of the Inspector General (OIG) is an independent body within the Chicago Housing Authority (CHA). Its purpose is to investigate and audit matters concerning fraud, theft, waste, abuse, and misconduct within or affecting CHA. The OIG promotes economy, efficiency, and integrity in the administration of programs and operations of CHA. The OIG ensures that violations are investigated and prosecuted, as they relate to CHA residents and employees, contractors, subcontractors, or any entity receiving funds from CHA.

Kathryn B. Richards
Inspector General CHA

Michael T. Kosanovich
Deputy Inspector General CHA

Recent Reports

The 1st Quarter Report summarizes criminal and administrative investigations, audits, and analytics projects, reflecting the full range of OIG activity.

The 2021 Annual Report highlights the activities of the Chicago Housing Authority of the Inspector General (OIG). This report specifies detailed statistical information as well as summaries of OIG investigations, audits, and other activities for the year 2021.  

OIG Hotline

The purpose of the CHA OIG Hotline is to take reports of fraud, theft, waste, abuse, and misconduct in CHA-funded programs and operations and investigate those allegations where sufficient information exists.

The OIG Hotline is not a customer service center for CHA and CHA program offices. OIG does not open cases on allegations that can be addressed through existing CHA complaint resolution mechanisms, such as maintenance issues, landlord-tenant disagreements, or personnel issues in CHA or CHA funded programs that can be addressed under labor-management agreements.

HOW DO I CONTACT THE OIG?

Online Submissions

Use our anonymous, online complaint portal. Complete the online form by CLICKING HERE.

By Email

fraud@thecha.org

By Phone

Call the OIG Hotline:

You can call OIG toll-free at 1-800-544-7139
You can fax OIG at (312) 786-6623

By Mail

Click here to download the form, complete it,,and mail your complaint to:

Chicago Housing Authority (CHA) OIG
60 E. Van Buren St. 7th Floor
Chicago, IL 60605

Follow us on social media: Twitter LinkedIn

WHAT IS...

FRAUD? Deceptive practices including, but not limited to, embezzlement, false billing, or false representation.

THEFT? Intentionally depriving CHA of goods or services or the unauthorized removal of property, money, or funds from CHA, its entities, locations, or premises.

WASTE? Individuals, groups, employees, contractors, vendors, or businesses that are spending taxpayers' monies in a manner that does not further CHA’s mission and goals.

ABUSE? CHA employees, contractors, vendors, or any other entity doing business with the Authority that by their actions exceed the authority granted to them by policy, regulation, or contract.

MISCONDUCT? CHA employee or contractor violations of personnel rules, policies, or laws that require investigation and, if true, would warrant serious administrative discipline or adverse action. Depending on the facts alleged, the OIG may refer complaints to the CHA Ethics Officer for violations of the CHA Ethics and EEO policies or another appropriate department.

WHY REPORT?

All employees, contractors, and vendors are required to report violations of the laws, HUD regulations, and violations of the CHA Ethics Policy. Furthermore, ALL citizens have a moral responsibility to report violations to assure that taxpayer money is well spent.

WILL YOU DISCLOSE MY IDENTITY?

The identities of confidential complainants are not disclosed unless required by law. However, it is advantageous for OIG to know the identity of the complainant for follow-up inquiries when an investigation is warranted. Retaliation for making a complaint to the OIG is strictly prohibited.

OIG investigations remain confidential and are only disclosed if the OIG finds a violation and recommends adverse action.

WHAT DO I NEED TO KNOW WHEN CONTACTING THE OIG?

There are several things to keep in mind when reporting fraud, waste, abuse, and serious mismanagement. Immediate reporting is necessary, while facts are still fresh in the mind of the complainant. All reports must answer the questions who, what, when, where, why, and how.

  • Who was involved? (Names, addresses, phone numbers, if available)
  • What happened? (Summary of events, additional sources of evidence)
  • When did it happen? (Date, time, frequency)
  • Where did it happen? (Location, city, state)
  • Why was it done? (Any known motive of committing such act)
  • How did it happen? (What scheme was used)

The most successful OIG cases are those that include supporting documentation.  Reports that are too vague or cannot be corroborated can result in a case being closed without any action taken.

Be advised that the OIG has exclusive discretion in determining which Hotline cases will be investigated. A representative from OIG will contact you only if additional information is needed for your complaint. OIG cannot provide you with case status updates or other information while the case is in review. Furthermore, OIG’s decision to close a case is final with without a right to appeal.

WHAT HAPPENS IF YOU DO NOT OPEN A CASE BASED ON MY REPORT TO THE OIG HOTLINE?

Many of the reports that the OIG Hotline receives are program-related or administrative matters and do not  result in an OIG investigation. In these situations, we may decide to refer the complaint to the appropriate CHA program office or, when appropriate, to another government agency.

OIG PUBLICATIONS

 

OIG Charter, Policies, and Standards of Conduct

• OIG General Charter
• OIG Standards of Conduct
• OIG Administrative and Procedural Polices

Quarterly and Annual Reports

The Office of the Inspector General (OIG) Quarterly and Annual Reports are available below:

Certified Peer-Reviewed Member of the Association of Inspectors General

The Association of Inspectors General (AIG) third party Peer Review Team conducted a thorough review of OIG operations in 2016 and 2019. The Peer Review Team determined that the CHA OIG is compliant with no exceptions with the standards promulgated in the AIG Principles and Standards for the Offices of the Inspector General. Management Letters issued by the AIG are available here:

2019 OIG Peer Review Management Letter
2016 OIG Peer Review Management Letter