Help

CONTACT US

Do you have a question or an issue that requires further assistance? Please complete and submit the following form and someone from the Chicago Housing Authority will get back to you.

Selecting the right topic of your submission will expedite CHA getting back to you.

If you do not have an e-mail address, you can register for a free e-mail address at Google or Yahoo.

BY PHONE

Please call our main office number at 312.742.8500 to find a representative who can address your concerns. Office hours are 8:00 a.m. to 5:00 p.m. - Monday through Friday.

TTY: 866.331.3603

Occupancy Department: 312.913.7266

Housing Choice Voucher Call Center: 312.935.2600
TTY: 312.461.0079
hcv@thecha.org

Media Only: Matt Aguilar at 312.935.2646

Schedule Tours: For group tours at appropriate functions, please call 312.913.7836

CHA Office of the Inspector General: Report fraud online by clicking here or call 800.544.7139

FREEDOM OF INFORMATION ACT (FOIA):

FOIA Policy: Under the Illinois Freedom of Information Act (FOIA), CHA provides access to public records for those who request them. 

Freedom of Information Act (FOIA) requests can be e-mailed or mailed to:

Attn: Nathaniel Tortora

Strategic Management & Partnerships
Chicago Housing Authority
60 East Van Buren St., 12th Floor
Chicago, IL 60605

LOCATIONS

Central Office

60 E Van Buren St #12
Chicago, IL 60605
(312) 742-8500

HCV/Section 8 West Office

1852 S. Albany Avenue
Chicago, IL 60623

HCV/Section 8 South Office

3617 S. State Street
Chicago, IL 60609

Section 3 Field Office (Temporary Location)

FAMILY INVESTMENT CENTER ("THE FIC")
4859 South Wabash Avenue
Chicago, IL 60615
Main Line: 312-542-8802
General Email: section3@thecha.org

Charles A. Hayes

FAMILY INVESTMENT CENTER ("THE FIC")
4859 South Wabash Avenue
Chicago, IL 60615

Central Advisory Council

243 E. 32nd St.
Chicago, IL 60616
Phone: 312.913.7828
Fax: 312.225.4120
LAC Phone List