FAQs
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FOIA Policy: Under the Illinois Freedom of Information Act (FOIA), CHA provides access to public records for those who request them.
Apply online for Public Housing and the Project Based Voucher program. All new applications can be completed at applyonline.thecha.org. We are not currently accepting applicants for the Housing Choice Voucher (HCV) program.
CHA seeks to do business with capable and responsible firms while following an open and transparent competitive process to secure products and services.
The U.S. Department of Housing and Urban Development (HUD) requires that all units subsidized under the Housing Choice Voucher (HCV) program meet a minimum standard of health and safety rules called Housing Quality Standards (HQS). To ensure compliance, CHA or its contractors must inspect units that HCV participants wish to rent before move-in.
If you are interested in one of the many CHA job opportunities available, please apply here. Every effort is made to contact applicants selected for an interview within 30 - 45 days of the job notice date. However, if we have not contacted you for an interview within this time frame, your resume will be retained on file for six months.
The Office of the Inspector General (OIG) is an independent body within the Chicago Housing Authority. Report fraud using the online form.
Language Assistance FAQ
For persons who, as a result of national origin, do not speak English as their primary language and who have limited ability to speak, read, write, or understand. For purposes of Title VI and the LEP guidance, persons may be entitled to language assistance with respect to a particular CHA service or encounter.
CHA staff designated to oversee the creation and implementation of department-specific internal language procedures. When applicable, the Language Access Liaisons are also responsible for collecting language data for their department and monitoring compliance. For general inquiries e-mail CHA’s Language Assistance inbox at chala@thecha.org
A policy approved by CHA’s Board of Commissioners on April 212015, which outlines CHA’s responsibilities to appropriately serve LEP persons and maintain compliance with HUD regulations.
A plan that identifies the needs of the LEP population that CHA serves. Some elements of CHA’s plan include but are not limited to:
- Identifying LEP person who need language assistance
- Identifying the points of contact CHA and staff may have with LEP persons
- Training staff
- Determining which documents and informational materials are vital
Language assistance that CHA may provide to LEP persons includes, but is not limited to:
- Oral interpretation services
- Bilingual staff
- Telephonic interpretation line
- Written translation services
By reporting it to CHA’s Housing Rights and Nondiscrimination department. For contact information visit CHA’s website at www.thecha.org or HUD local Office; of FHEO. For contact information call the housing discrimination toll free hotline at 800-669-9777.