FAQs
Frequently Asked Questions (FAQ)
The City of Chicago has created a Cannabis Information Center website that provides more details, information and resources for all Chicagoans about the new law. It can be accessed here: https://www.chicago.gov/city/en/sites/cannabis-information-center/home.html The City of Chicago in partnership with the Chicago Department of Public Health also has created Cannabis Facts Chicago website to provide precautionary guidance in advance of the new law. You can access that information here: www.chicago.gov/city/en/depts/cdph/provdrs/healthy_living/svcs/cannabis-facts-chicago.html.
The City of Chicago has created a Cannabis Information Center website that provides more details, information and resources for all Chicagoans about the new law. It can be accessed here: https://www.chicago.gov/city/en/sites/cannabis-information-center/home.html The City of Chicago in partnership with the Chicago Department of Public Health also has created Cannabis Facts Chicago website to provide precautionary guidance in advance of the new law. You can access that information here: www.chicago.gov/city/en/depts/cdph/provdrs/healthy_living/svcs/cannabis-facts-chicago.html.
If a neighbor is interfering with the safe and peaceful enjoyment of your unit for any reason, you should report this to Property Management.
No. It remains illegal to distribute or grow marijuana. Marijuana can only be legally purchased at licensed dispensaries. The production and private sale of marijuana remains illegal.
Yes. Property owners/managers can ban the use of marijuana at their properties and include this ban in a tenant’s lease. It is best to check with the property owner/manager and read the lease carefully so you understand the terms.
CHA wants to make sure you remain in compliance with your lease and our goal has been and continues to be housing stability.
CHA will maintain a balanced and reasonable interpretation of the new marijuana law and address matters involving the use and possession of marijuana on a case by case basis with a thoughtful consideration of circumstances.
The Chicago Housing Authority (CHA) and the City of Chicago are working together to ensure a safe, responsible, fair and equitable implementation of the law and how the new law relates to federal laws governing the use of marijuana in public housing.
CHA will be working with all residents and property managers to ensure that everyone understands their rights under the new Illinois law.
Applying for Public Housing And Project Based Voucher Program FAQ
Anyone interested in Public Housing and Project Based Voucher program can apply.
You can look up your Client ID at anytime online.
You will receive an email confirmation when you have successfully completed your application. For more information, please contact CHA at: 312-913-7400 or CHAOccupancy@thecha.org.
You can apply online at any time. Applications are always open.
If you need assistance you can visit the Central Office located at 60 E Van Buren St or for all other Client Center needs, schedule an appointment here.
For Assistance In Other Languages:
Call 312-742-8500.
Follow the on-screen instructions at applyonline.thecha.org.
You will need your:
- Social Security Number, Alien Registration Number, or Temporary ID Number (will be assigned)
- Date of Birth
- Email Address*
You will have the option to select the property or property group of your choice.
*If you do not have an e-mail address, you can register for a free e-mail address at Google or Yahoo.
All new applications can be completed online at applyonline.thecha.org.
I Want To...
CHA seeks to do business with capable and responsible firms while following an open and transparent competitive process to secure products and services.
If you are interested in one of the many CHA job opportunities available, please apply here. Every effort is made to contact applicants selected for an interview within 30 - 45 days of the job notice date. However, if we have not contacted you for an interview within this time frame, your resume will be retained on file for six months.
The Office of the Inspector General (OIG) is an independent body within the Chicago Housing Authority. Report fraud using the online form.
FOIA Policy: Under the Illinois Freedom of Information Act (FOIA), CHA provides access to public records for those who request them.
Apply online for Public Housing and the Project Based Voucher program. All new applications can be completed at applyonline.thecha.org. We are not currently accepting applicants for the Housing Choice Voucher (HCV) program.
The U.S. Department of Housing and Urban Development (HUD) requires that all units subsidized under the Housing Choice Voucher (HCV) program meet a minimum standard of health and safety rules called Housing Quality Standards (HQS). To ensure compliance, CHA or its contractors must inspect units that HCV participants wish to rent before move-in.
Language Assistance FAQ
For persons who, as a result of national origin, do not speak English as their primary language and who have limited ability to speak, read, write, or understand. For purposes of Title VI and the LEP guidance, persons may be entitled to language assistance with respect to a particular CHA service or encounter.
By reporting it to CHA’s Housing Rights and Nondiscrimination department. For contact information visit CHA’s website at www.thecha.org or HUD local Office; of FHEO. For contact information call the housing discrimination toll free hotline at 800-669-9777.
CHA staff designated to oversee the creation and implementation of department-specific internal language procedures. When applicable, the Language Access Liaisons are also responsible for collecting language data for their department and monitoring compliance. For general inquiries e-mail CHA’s Language Assistance inbox at chala@thecha.org
A policy approved by CHA’s Board of Commissioners on April 212015, which outlines CHA’s responsibilities to appropriately serve LEP persons and maintain compliance with HUD regulations.
A plan that identifies the needs of the LEP population that CHA serves. Some elements of CHA’s plan include but are not limited to:
- Identifying LEP person who need language assistance
- Identifying the points of contact CHA and staff may have with LEP persons
- Training staff
- Determining which documents and informational materials are vital
Language assistance that CHA may provide to LEP persons includes, but is not limited to:
- Oral interpretation services
- Bilingual staff
- Telephonic interpretation line
- Written translation services