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Girls on the run

CHA is much more than bricks and mortar. It's also about supporting families as they strive to reach their potential. CHA’s Resident Services Division works with a broad range of partners and contractors to provide services in a range of ways, centered on four overarching goals:




We believe that the family is expert in their lives and knows what is best for their family. Families are responsible for the pathway they create. Family Coaching is there to support them on their journey.

FamilyWorks is the cornerstone of CHA’s services. FamilyWorks provides both direct services and referrals, supports residents looking to find new or better employment, advance their education, find programs for their children, or get help in a variety of other areas.  FamilyWorks supports residents through family centered coaching using strengths-based, trauma-informed philosophy. Click on the map to find your FamilyWorks provider.

Current FamilyWorks providers are:

  • Centers for New Horizons: (773) 373-5700
  • Employment & Employer Services: (312) 429-5930
  • Metropolitan Family Services: (773) 371-3600
  • Near West Side CDC: (312) 633-9217
  • YWCA: (773) 825-2428

To learn more about FamilyWorks, click here, call the FamilyWorks hotline at (312) 935-2625, or email us at:

In CHA’s senior buildings, Resident Service Coordinators (RSCs)provide assessment/referral services, assistance in applying for benefits and also plan social, health/wellness and educational activities. Click here to learn more about services offered to seniors.