Digital Resource Centers

Resident Services provides access to technological resources at nine Digital Resource Centers (DRCs) located in various Chicago Housing Authority (CHA) developments and community centers. The Digital Resource Centers range in size to accommodate 20 – 40 participants and has features that makes each center unique from the others. For example:

• The largest DRC, located within the Charles Hayes Family Investment Center (FIC), can accommodate up to 40 participants. Altgeld Gardens comes in second accommodating up to 34 participants.
• The FIC, Altgeld Gardens and Wentworth Gardens are designed to host two events/activities simultaneously.
• While the Lowden DRC is one of the smaller centers accommodating 22 participants, it displays a wall mural painted by Lowden Homes youth and has an enclosed area that can be utilized to conduct one on one sessions.
• Lake Park Place is located on the building’s corner in an “L” shape and offers a beautiful view of Lake Shore Drive and Lake Michigan.
• Jane Addams was opened in 2016 in the newly constructed community center.

Daily oversight of the DRCs is provided by the on-site FamilyWorks Agencies and are staffed by monitors who are CHA public housing residents or Housing Choice Voucher Program participants. The residents/participants were hired through Section 3 and are a part of a two-year transitional program. FamilyWorks assists the monitors through staff development in preparation for future employment opportunities at the end of the transition period.

Technical support and maintenance is provided by the CHA’s Information Technology Services Department.  All centers are equipped with new computers, updated software, projectors, and are Wi-Fi accessible.

Each DRC has open computer time, provides technical support, coordinated programming for residents, and other activities that encourage all ages to utilize computers and technology.

Also, visit one of the nine Digital Resource Centers or click here to learn and apply for Comcast’s affordable internet home services.

Access to the DRCs are not restricted to CHA residents, but are open to the community.  Standard operating hours are 10:00am – 7:00pm, Monday through Friday. DRCs in community centers and Saturday hours varies by location. 

The Digital Resource Centers are available for use by CHA Departments and contractors, the Central Advisory Council/Local Advisory Council, and community organizations to conduct training and programming. Internal and external partners interested in reserving space should contact the DRC directly via email or phone and complete a reservation request form at least two weeks in advance of the scheduled event/activity. 

                        Digital Resource Centers Locations