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Success Stories

Resident Spotlight: Jose Serrano

April 3, 2023

In 1989, Jose Serrano was desperate. He was recently married and had two young daughters. He had a manufacturing job but wasn’t making ends meet. He needed a lifeline. 

Jose Serrano behind his desk
Success Stories

Resident Spotlight: Demarion Brown Takes Flight

August 8, 2023

More than 180 incoming college freshmen celebrated their successes with a giant trunk party at CHA’s 13th annual Take Flight College Send-Off at the United Center in August 2023.

Demarion Brown (right) poses with his mother at the 2023 Take Flight event

Board Approved Policies

September 13, 2024

Privacy Policy

September 13, 2024

The Chicago Housing Authority (CHA) is a public housing agency based in Chicago, Illinois. Our website www.thecha.org is an information and communication technology that informs the public about the CHA’s mission and activities.

Anonymous Access

Careers with CHA

September 16, 2024

I Have a Question

September 16, 2024
Do you have questions about housing? Start here for information on eligibility, applications, waitlists, and more.

Contact Us

September 16, 2024

BY PHONE OR EMAIL

CHA Main Office: 312.742.8500 (TTY: 866.331.3603) or CHACETeam@thecha.org

Housing Choice Voucher (HCV) Program (Contact HCV Staff Directly)

Quarterly and Annual Reports

September 19, 2024

The Office of the Inspector General (OIG) reports contain findings of its audits and evaluations regarding the activities and initiatives of the CHA.

OIG publications detail its activities and achievements, as well as outline its ongoing and planned work.

OIG Audits

September 19, 2024

CHA management is responsible for establishing and maintaining measurable processes to ensure that CHA programs operate economically, efficiently, effectively, and with integrity.

CHA Contract Requirements

July 8, 2024
As a HUD-funded Illinois corporation, CHA mandates that all contractors meet federal requirements to ensure workers, public housing residents and certain minority, women or disadvantaged business enterprises benefit from the use of federal funds.