DRC_Staff

Resident Services provides access to technological resources at nine Digital Resource Centers (DRCs) located in various Chicago Housing Authority (CHA) developments and community centers. The Digital Resource Centers range in size to accommodate 20 – 40 participants and has features that makes each center unique from the others. For example:

  • The largest DRC, located within the Charles Hayes Family Investment Center (FIC), can accommodate up to 40 participants. Altgeld Gardens comes in second accommodating up to 34 participants.
  • The FIC, Altgeld Gardens and Wentworth Gardens are designed to host two events/activities simultaneously.
  • While the Lowden DRC is one of the smaller centers accommodating 22 participants, it displays a wall mural painted by Lowden Homes youth and has an enclosed area that can be utilized to conduct one on one sessions.
  • Lake Park Place is located on the building’s corner in an “L” shape and offers a beautiful view of Lake Shore Drive and Lake Michigan.
  • Jane Addams was opened in 2016 in the newly constructed community center.

Daily oversight of the DRCs is provided by the on-site FamilyWorks Agencies and are staffed by monitors who are CHA public housing residents or Housing Choice Voucher Program participants. The residents/participants were hired through Section 3 and are a part of a two-year transitional program. FamilyWorks assists the monitors through staff development in preparation for future employment opportunities at the end of the transition period.

Technical support and maintenance is provided by the CHA’s Information Technology Services Department.  All centers are equipped with new computers, updated software, projectors, and are Wi-Fi accessible.

Each DRC has open computer time, provides technical support, coordinated programming for residents, and other activities that encourage all ages to utilize computers and technology.

Also, visit one of the nine Digital Resource Centers or click here to learn and apply for Comcast’s affordable internet home services.

Access to the DRCs are not restricted to CHA residents, but are open to the community.  Standard operating hours are 10:00am – 7:00pm, Monday through Friday. DRCs in community centers and Saturday hours varies by location. 

The Digital Resource Centers are available for use by CHA Departments and contractors, the Central Advisory Council/Local Advisory Council, and community organizations to conduct training and programming. Internal and external partners interested in reserving space should contact the DRC directly via email or phone and complete a reservation request form at least two weeks in advance of the scheduled event/activity. 

                        Digital Resource Centers Locations

Location

FamilyWorks Provider

No. of Computers

Email Address

Hours of Operation

Address

Phone #

Reservation Form link

Altgeld Gardens – CYC

Metropolitan Family Services

34

altgeldlab@thecha.org

M-F
10am - 7pm 
1st Sat.
10am - 2pm

951 E. 132nd Pl.    Chicago, IL  60827

(773) 928-4116

Form

Charles Hayes FIC

Employment & Employer Services

40

ficlab@thecha.org

M-F
8:30am - 5:30pm 

4859 S. Wabash Ave. Chicago, IL  60605

(312) 913-7132

Form

Dearborn Homes

Employment & Employer Services

28

dearbornlab@thecha.org

M-F
10am - 7pm     4th Sat.
9am-12pm

2910 S. Dearborn Chicago, IL  60616

(312) 225-0310

Form

Jane Addams Family Resource Center

Heartland Human Care Services

20

janeaddamslab@thecha.org

M-F
10am - 7pm    Saturdays
9am - 1pm

1234 S. Loomis    Chicago, IL  60608

(312) 786-3142

Form

Lake Parc Place

Centers for New Horizon

22

lakeparclab@thecha.org

M-F
10am - 7pm
2nd & 4th Saturdays
9am - 1pm

3983 S. Lake Park Chicago, IL  6653

(773) 924-8138

Form

Lawndale Gardens

Heartland Human Care Services

21

lawndalelab@thecha.org

M-F
10am - 7pm Saturdays
9am - 1pm

2527 S. California Chicago, IL  60623

(773) 847-4287

Form

Lowden Homes

Metropolitan Family Services

22

lowdenlab@thecha.org

M-F
10am - 7pm Saturdays 10am - 3pm

200 W. 95th St.   Chicago, IL  60628

(773) 660-1940

Form

Major Adams/ Henry Horner

Near West Side Development Corp

20

majoradamslab@thecha.org

M-F
10am - 7pm Saturdays 10am - 2pm

125 N. Hoyne Ave Chicago, IL  60612

(312) 243-8095

Form

Wentworth Gardens

Employment & Employer Services

22

wentworthlab@thecha.org

M-F
10am - 7pm     4th Sat.
9am-12pm

3757 S. Wentworth Chicago, IL  60617

(773) 285-8753

Form