Level Up Logo

CHA’s LevelUp Program (formerly FSS) builds on HUD’s FSS Program model by enabling participants to build financial assets while working toward educational, professional, and personal goals. 

LevelUp is a goal focused program to assist participants to increase financial stability and move forward on an individualized path toward economic independence and well-being.  Each participant comes into the program with a unique set of personal goals, some of which include: 

  • Reducing debt/improving credit 
  • Earning a post-secondary degree 
  • Starting a new career 
  • Starting a business 
  • Becoming a homeowner 

LevelUp Program enrollment is available to all adult household members age 18 or older. 

LevelUp Coaches work directly with participants on setting personal goals, developing a plan, and identifying resources and supports to meet the goals, as well as increasing financial stability and awareness. LevelUp Coaches also provide mentoring to empower families in making positive life changes to increase well-being. 

For more information, call the LevelUp Infoline at (312) 786-3188 

While participants work on their goal-oriented plan, CHA manages a LevelUp savings account that enables participants to build financial assets. As participants achieve their personal goals they are eligible to accrue credits to the savings account based on pay points assigned to the goals. When participants meet their goals and graduate from the program, they are eligible to receive a payout of the monies accrued throughout the duration of participation. 


FSS Steps High Res

LevelUp Information Sessions

Zoom Web Conferencing Platform 

LevelUp information sessions are conducted virtually. To attend virtually, you will need to download the Zoom platform. It does not cost anything to download the software here and view tutorials here

Upcoming Sessions

Thank you for your interest in the LevelUp (formerly FSS) Program. The program is currently at full capacity. We will not facilitate LevelUp information sessions until further notice. 


CHAngemakers are everyday people who make a difference in their community, impact the lives of those around them and strive for a brighter future. Read their stories of success from FSS and other CHA programs.